You can try the DPH refresh button on the upper right (2 circular arrows icon -> When you mouse over and the icon turns blue, then the refreshing option is available). I do not quit for those who are polite and cooperative. If the WinOS doesn't detect the WSD device, then the Dell Printer Hub (DPH) will indicate the no scanner found message. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years.
#Dell e525w scanner not working install#
Research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. Dell Color Multifunction Printer E525w Scanner Driver. If you will wait to rate my post, I will keep working with you until it's resolved. Feel free to ask back any questions and keep me posted. If any problem uninstall the software on the PC in Settings > Apps > Apps & Features and Device Manager (after showing Hidden devices from View tab), then clean out old drivers as shown here: While there make sure to check you have the latest firmware which is essential to the proper operation of the printer. Here: for your full printer model number. If a User isn't able to do this then from that account install the latest full printer software package from the Dell Support Download's web page The key to bi-directional scanning working properly is having the full printer software installed for all Users.
I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.